Due to recent high volume of phishing and scam emails, it is essential for everyone to be aware and cautious with email messages. Please NEVER enter your credentials in a link you receive in your email.

Any suspicious emails should be forwarded to Creative Tech <support@creativetech.com>

Phishing emails 

Typically in a phishing email scam, you receive an email that appears to come from a reputable organization, such as:

• Banks
• Social media (Facebook, Twitter)
• Online games
• Online services with access to your financial information (e.g., iTunes, Amazon, accounting services)
• Departments in your own organization

To protect against phishing attacks, it’s good practice not to click on links in email messages. 

Instead, you should enter the website address in the address field and then navigate to the correct page, or use a bookmark or a Favorite link.

Phishing emails may also include attachments, which if opened can infect the machine.

How to avoid being phished

Curate your emails. This means, each time you notice an email that's a spam source, you can mark it as spam so this sender can't send anything else: 

Never respond to emails that request personal financial information.

You should be suspicious of any email that asks for your password or account information, or includes links for that purpose.

Look for signs that an email is “phishy”.

Some phishing emails are generic, using greetings like “Dear valued customer.” They may also include alarming claims (e.g., your account numbers have been stolen), use suspiciously poor spelling or grammar and/or request that you take an action like clicking a link or sending personal information to an unknown address.

Don’t follow links embedded in an unsolicited email. Phishers often use these to direct you to a bogus site. Instead, you should type the full address into the address bar in your browser. 

Don’t open or reply to spam emails as this lets the sender know that your address is valid and can be used for future scams.

What to look for

• Spelling & Grammar Errors
• Sender Address
• Things that sound too good to be true

Beware of unsolicited messages

• Attachments
• Links
• Login pages

To summarize:

• Use your common sense

• Always be suspicious

• Don't click on suspicious links or attachments

• Delete suspicious messages immediately

• Never respond to email requests for personal info

• Does that email look suspicious? Read it again

• Be wary of threats and urgent deadlines