Reset your password using SSPR on the web
Use the following steps to access Azure AD Self-Service Password Reset (SSPR) and get back into your account.
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Go to the Office 365 Sign-in page (office.com) enter your email, and press Next
Select the Forgot my password link -
Enter your User ID (email address from the previous step) and select Next
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Choose an authentication method, provide the correct responses, and then select Next
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On the Choose a new password page, enter a new password, confirm your password, and then select Finish
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When you see the message, Your password has been reset, you can sign in with your new password
Add your contact details for SSPR and MFA
At any time, if you wish to add or update your contact details for SSPR or MFA, please visit the My Security Info page
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On the Security info page, select Add sign-in method
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On the Add sign-in method page, select a contact method from the drop-down lis
Please follow the on-screen instructions for your selected method to successfully add your sign-in information
Change or Delete your Contact Details
On the My Security Info page, you can review, change or delete any of your contact methods
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