Self Service Password Reset - SSPR

Reset your password using SSPR on the web

Use the following steps to access Azure AD Self-Service Password Reset (SSPR) and get back into your account.

1. Go to the Office 365 Sign-in page (office.com) enter your email, and press Next 
   Select the Forgot my password link

   

2. Enter your User ID (email address from the previous step) and select Next

   

3. Choose an authentication method, provide the correct responses, and then select Next

   

4. On the Choose a new password page, enter a new password, confirm your password, and then select Finish

   

5. When you see the message, Your password has been reset, you can sign in with your new password

   

Add your contact details for SSPR and MFA

At any time, if you wish to add or update your contact details for SSPR or MFA, please visit the My Security Info page

1. On the Security info page, select Add sign-in method

   

2. On the Add sign-in method page, select a contact method from the drop-down lis

   

   Please follow the on-screen instructions for your selected method to successfully add your sign-in information

    

Change or Delete your Contact Details

On the My Security Info page, you can review, change or delete any of your contact methods